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1. Are your lists absolutely Safe for me to use? Absolutely! 100% Safe and Targeted too! Everyone optins to receive email, they receive a confirmation link and must click on it to activate their subscription to our service. PLUS you are using our server to send your ads, so there aren't any worries for you at all even if someone should forget they subscribed. 2. If I am a FREE Member, will I be able to change my 'targeted group' since I am only allowed one List? YES, you can change the group you have listed any time by logging into the members area and changing your details, and remember you can always UPGRADE so that you can send to more than one list! 3. How do I know my ad went to the list? You are also a member of the list you are sending to, so you will receive a copy of your ad in your inbox. 4. Why do you have so many different lists? We have so many lists for your benefit :o) In this way you can more readily target your different programs or opportunities to those most likely to be receptive to them. 5. There are so many safelists out there why should I join yours? We have a stellar customer service record - we are there for our members PLUS a FANTASTIC group of marketing tools, softwares ebooks and BLASTERS! 6. What if I have a problem, will I be able to reach a real person? You sure will! We have an open door policy for our members, and you will get a real person, not an autoresponder! 7. How many safelists should I subscribe to besides yours? As many as you can afford! You can never have too many safelists and paid lists are simply more RESPONSIVE than free lists. 8. What is that Directory on the side of my main page? That is for our members to place their advertisements, gives them more EXPOSURE - To add your ad to the Member Directory, click on ADD URL at the top of the left hand side of the page. 9. Do you accept credit cards? You bet we do! We accept Visa, Mastercard, American Express. We have a merchant account to make this easy on our members. 11. Do you accept E-Gold? Yes, We accept E-Gold. Please Click Here for more informaiton on ordering your Paid Mailer-Pro membership with E-Gold. 12. Do you offer payment plans for the top levels of membership? YES, We now offer payment plans for Platinum and Diamond Pro Memberships! These monthly payment plans are done through credit card and the subscription will automatically be billed each month on the same day for the appropriate level of membership to your credit card.The price of the monthly payment plans are based on the regular price of that membership plus an administration fee and NOT the sale price. 13. Can I stop the monthly payment plan? Yes, at any time, you wish not be a member of Mailer-Pro. You can contact us and we can cancel your subscription. account and you can cancel your subscription to our monthly payment plan. We will be notified of this and your account will be removed. 14. Do you protect our private information, is it safe with you? Yes, you never have to worry about your private information, it is safe with us, we value our members' privacy, your information will never be given, sold or traded to anyone. 15. Why do I get 2 copies of my ad when I send to the targeted groups? When you send an email to the list, it then sends 2 copies of your email. One to your contact email address and one to your subscribed list email address. If you use the same address for both then they will get two copies of the email you sent in the one inbox. 16. Great Reseller Program - how will I know if I have made any sales? You can log in at any time to your members area and check your hits to your site PLUS any sales you have made. 17. Why are the percentages for commissions different for each level? We wanted to offer our paid members a special incentive for their loyalty and confidence in us. You can choose how much you wish to make by your level of participation, we feel this is fair for all. 18. Do I earn commissions on Monthly Payment Plan sales? Yes, you will earn your % of commission on all monthly payment plans. If the monthly plan is $6.57 per month, you will earn your % of that fee per month. For each monthly payment plan you sell, you will be notified by email of this. 19. When do you pay out commissions and what is the minimum amount needed? Reseller Commissions are payable on the 20th of each month for the previous months earnings. We issue commissions by Stormpay and/or Bank check, Stormpay is free, a nominal check charge of $2.50 will be deducted from commissions where a check is requested. Reseller Commissions are paid after you have accrued $25 in commissions. 20. What if I don't see my question on this list? Then just email us and we will get back to you as soon as we can with an answer to your question.

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